The rug care instructions are to be used with Bunyaad carpets as we know how they are produced, from dyeing to wool production to loom time to finishing. These processes may vary with Oriental rugs purchased elsewhere and so we are hesitant to speak to the care of those rugs. Care for your Bunyaad rug as a member of the family, with love, respect and knowledge that it can withstand the trials of most lives. We can assume no liability for damage to your Bunyaad rug caused by improper care or treatment.
Padding is a western invention. Padding is only necessary to keep Oriental rugs from slipping or wrinkling on hardwood and tile floors or to provide more cushion underfoot. Padding does not add to the life of the carpet. We usually suggest that customers first try placing their rugs on their floors without padding. If the rug slips or wrinkles, we suggest purchasing a mid-grade pad, cut 1/2″ shorter and narrower than the rug. This padding is available at most wall-to-wall carpet stores as well as home-improvement stores. If you want to lay your rug on carpet, make sure to sandwich a layer of underwebbing on a sticky pad between the rug and carpeting to reduce wrinkles and stop it from “floating.”
Vacuum with a regular vacuum cleaner as necessary. When vacuuming, try to avoid going over the fringes. If, over time fringes become damaged, do not fret. They can be repaired. Most fringes are made of cotton and are not as durable as the wool knotting. Ironically, worn fringes only add to the value of the carpet. If the kilim end of the rug is still intact, do not be concerned about the wearing fringes; as long as the kilim edge of the rug remains strong, the rug will remain strong. You can trim fringes to a shorter length (never shorter than one inch from the fringe knot) but never cut a fringe off as this greatly decreases the value of the rug and may cause it to come apart.
Soap and water work well on most stains. Address the stain as soon as possible after it is created. Dried stains are much more difficult to deal with, though dried mud can often simply be brushed away. In the case of candle wax, place two paper towels over the surface of the wax and iron with a hot iron until the towels soak up the wax. Continue this process with more towels until the wax is totally lifted. The pile can then be cleaned with soapy water. When spot cleaning, remember to always lay the pile back down in the direction of the rest of the rug.
Although you may take your rug to an Oriental rug shop for cleaning, a quality hand-knotted Oriental rug may be washed on a sunny day on your driveway with regular soap and water. Before washing, note the direction your rug pile is laying. Using very little soap (Dr. Bronner’s liquid soap, regular clothes detergent, hair shampoo, etc.), scrub down the rug with your fingers or feet and hose it down with water. Rinse very thoroughly as soap that is left in the carpet makes a very stiff pile. Squeegee the pile in the direction it was originally laying with your hands or with the side of a dustpan to remove excess water. Using your hand, brush the pile down in the direction it was laying before it was washed. The rug needs to be dried on a flat surface. Once the rug is dry, with your hands or with a vacuum cleaner, raise the pile by stroking/sweeping in the opposite direction.
We recommend Dr. Bronner’s liquid soap. It is organic, fair trade and perfect for washing everything, especially your Bunyaad rug.
Our staff has also found carpet steam cleaners (either those intended for home use or those that can be rented at grocery stores) to work very nicely, using the approved cleaner soap that comes with these cleaners or Dr. Bronner’s liquid soap. These cleaners do an excellent job of mixing the soap solution with water, protecting you from over-soaping, and effectively extract excess water from the rug, drastically cutting down drying times. Please follow manufacturer instructions for soap to water ratio (ex. Dr. Bronner’s liquid soap would be 3 oz soap to 1 gallon water).
Most rugs will not need major cleaning for at least 10-20 years. Do not use harsh chemicals or cleaners on the rugs as the chemicals may react with the dyes. This is especially important for natural dye rugs. We cannot be held responsible for rugs cleaned with materials other than gentle soap and water.
A high quality, hand-knotted rug will retain its original color for many years. Evenly distributed sunlight actually helps the colors in your rug to become more brilliant. After many, many years, your rug will begin to fade gracefully with age. This age-related fading will only add to the beauty of your rug.